Current Openings
Senior Software Engineer, Backend
At TripWorks, we believe work should be meaningful, fast-paced, and a little bit adventurous. We're a fully remote team powering the experiences industry—helping tour and activity operators grow their businesses with tools that actually work.
We’re not big on fluff or hierarchy. We value progress over perfection, action over ego, and results over buzzwords. Our team is small, scrappy, and serious about helping our customers win.
If you’re the kind of person who sees a problem and grabs a shovel, who thrives on feedback, and who’s always looking for ways to level up—you’ll fit right in.
We’re hiring a Sr Backend Engineer to design and scale resilient services and APIs, ship reliable supplier integrations, and harden our platform’s performance, security, and observability. You'll be joining a team that ships fast, supports each other, and isn’t afraid to challenge the status quo.
What You’ll Do
- Design, implement, and evolve backend services/APIs for concierge workflows—bookings, commissions, desk-level controls, waivers, and reporting—with clear SLAs and error budgets.
- Ship robust operator/supplier integrations and data pipelines with retries, idempotency, and rich observability; help demonstrate real-time availability for Hawaii operators.
- Own performance at scale (query optimization, caching, async jobs) across ecommerce, OTA/reseller, and walk-up flows; measure with real dashboards.
- Lead design reviews/RFCs, mentor peers, and contribute to long-term architecture that de-risks priority launches.
- Harden CI/CD and on-call (alerts, SLOs, runbooks) to make incidents rare and fast to resolve.
- Partner with Product to deliver analytics and revenue insights operators actually use (accurate fees, attribution, profitability reporting).
What You Bring
- 5–8+ years building production backend systems (distributed services, API design, data modeling) with a strong bias for reliability and speed.
- Experience integrating third-party platforms/APIs and building resilient ingestion.
- Database expertise (relational + NoSQL); comfortable profiling, indexing, and tuning for transactional and reporting workloads.
- Fluency in a modern backend stack (e.g., PHP, Rails, Python, Go, or Java), containers, AWS, CI/CD, and monitoring.
- Strong testing discipline (unit, integration, and e2e tests) and a track record of lifting system stability/quality.
What Makes You a Great Fit
- Excellence over Ego: You’re someone who seeks feedback and gives it generously
- Initiative: You’re action-oriented and don’t wait around for someone to tell you what to do
- Growth Orientated: You get excited by big goals and don’t get discouraged by hard problems
- Results Focused: You think deeply about outcomes, not just ideas
- Empathy: You care about your co-workers and the people who use the software you write
Why Join TripWorks?
- Fully remote team: We trust you to work where and how you’re most productive.
- Top-Tier Health Benefits: We cover 100% of your medical premium and offer dental and vision plans.
- Equity: All employees are owners in the business.
- Generous PTO: We encourage time away from work to recharge.
- Great People: Join a team of smart, kind, low-ego teammates who value impact.
- Values-Driven Culture: We grow fast, act fast, give feedback, and stay customer-obsessed.
Ready to Apply?
If you're excited about what we're building and think you'd thrive at TripWorks, we’d love to hear from you.