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Privacy Policy

Last updated: June 25, 2025

​Privacy Policy Overview

TripWorks, Inc. (“TripWorks,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with us (“you,” “your,” or “users”). This Privacy Policy explains how we collect, use, disclose, and protect your Personal Data when you visit our websites, use our services, or engage with us in other ways.

By accessing or using our website at www.tripworks.com, or any other site we operate (collectively, the “Website”), or by using any of our services accessed through or integrated with the Website (the “Services”), you acknowledge and agree to the practices described in this Privacy Policy. This Privacy Policy applies only to those Services that contain a link to or are expressly governed by this Policy. If you are accessing other TripWorks services not integrated with the Website, including those offered under a separate contract or platform, different privacy terms may apply and will be made available to you separately.

You also consent to the processing of your Personal Data as outlined below. This policy applies to users globally, with regional addenda as required.

This Privacy Policy also describes your rights under potentially applicable data protection laws, including your right to object to certain types of processing by TripWorks under certain circumstances. Please note that this policy does not apply to information collected by third parties, including through any third-party websites, applications, or content (such as advertisements) that may link to or be accessible from our Website or Services.

If you have questions or requests related to your Personal Data, please use This Form. For other inquiries, you can contact us at privacy@tripworks.com.

If at any time you do not agree to this Privacy Policy, you must cease your use of this Website and our Services (subject to any separate contract you may have entered with us).

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Interpretation and Definitions

‍Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions or as defined in the TripWorks Terms and Conditions located at www.tripworks.com/terms-and-conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you and/or by you to access our Website, Service or parts of our Service.
  • Company (referred to as either "the Company", "we", "us" or "our" in this Agreement) refers to TripWorks, Inc.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses. To learn more about cookies, please visit http://www.allaboutcookies.org and review below in this policy in the section addressing cookies.
  • Country refers to:  United States.
  • Device means any device that can access the Website or Service such as a computer, a smartphone or a digital tablet.
  • Personal Data means any information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to a specific natural person or as otherwise defined in applicable law. The term “Personal Data” shall include the term “Personal Data” under applicable law. This does not include information concerning a legal person or entity. It also does not apply to information which does not relate to an identified or identifiable individual or to Personal Data or data rendered anonymous in such a manner that the individual is not or no longer identifiable, (“Anonymized Information”). We may use Anonymized Information for our own purposes in any manner and without attribution or compensation to any person to the extent permitted by applicable law.
  • Service refers to the Website and any and all services provided by TripWorks by, through or in connection with the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Website, the Service, to provide the Service on behalf of the Company, to perform services related to the Website or Service or to assist the Company in analyzing how the Website or Service is used.
  • Usage Data refers to information that is automatically collected when using the Website or Services. This may include, but is not limited to, your device's Internet Protocol (IP) address, browser type, browser version, pages visited, time and date of visit, time spent on those pages, unique device identifiers, and other diagnostic data. It also includes data collected through cookies, tracking technologies, and analytics services used to understand and improve our Website and Services.
  • Website refers to TripWorks, accessible from https://tripworks.com. However, this privacy policy expressly excludes the TripWorks Platform (which is generally accessible at subdomains such as https://demo.tripworks.com), and booking widgets published at subdomains (such as https://demo.tripworks.com) and embedded on third party websites.‍
  • You means the individual accessing or using the Website, the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Website or Service, as applicable.

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What kind of Personal Data does TripWorks collect?

The Personal Data TripWorks collects about you depends on the nature of our business relationship, how you interact with us, and the specific Services you use. Depending on these factors, the types of Personal Data we may collect include, but are not limited to, the following:

Personal Data you give to us

While using our Website or Services, we may ask you to provide certain Personal Data that can be used to identify or contact you. This may include, but is not limited to, the following categories:

  • Communication Data: Contact details and the content of communications exchanged with you via telephone, email, chat, or other channels.
  • Account and Contact Data: Full name, address, email address, phone number, travel preferences, ticket purchases, and details associated with your TripWorks account, profile or purchase.
  • Contractual Data: Information related to service agreements, including the terms of our agreement and the services provided or to be provided.
  • Geolocation Data: General location information such as city, state, province, and country.
  • Financial Data: Bank account details, billing and invoicing information, tax identification numbers, and other payment-related information.
  • Verification Data: Documents or information used to verify your business, such as company registration certificates, licenses, or tax documentation.
  • Other Data: Any other Personal Data that is necessary for our business relationship or that you voluntarily provide to us, including but not limited to use of our “Support” or “Contact Support” features on the Website, information you provide when you seek a “Demo” or seek to “Get In Touch”, information you provide when you use the “Contact Us” feature on the Website, information you provide when you “Log In”, and information you provide when you create an account, including through the “signup” or “Get started” features on the Website.

Personal Data we collect automatically

When you visit our Website or use our Services, we may automatically collect certain information, some of which may qualify as Personal Data. This information helps us understand how our Website and Services are used and allows us to improve user experience. The types of Personal Data we may collect automatically include:

  • Language preferences
  • IP address 
  • Cookie data
  • General location data
  • Device settings
  • Operating system information
  • Log Data
  • Time and duration of usage
  • Requested URLs
  • Status Reports
  • User agent (browser and version information)
  • Browsing activity
  • User ID 
  • Types of content or data viewed

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Personal Data you give to us about others

If you provide TripWorks with Personal Data relating to other individuals—such as your employees or colleagues—you represent and warrant that:

  • Those individuals are aware of and agree to be bound by the terms of this Privacy Policy, including how their Personal Data may be collected, used, disclosed, and/or transferred by TripWorks;
  • You have obtained any necessary consents required by applicable law; and
  • You are authorized by such individual(s) to share their Personal Data with us, and that doing so permits us to process their Personal Data lawfully in accordance with this Privacy Policy.

Personal Data we receive from other sources

We may also collect Personal Data or other information about you from other sources, including:

  • Company Information: We may obtain business-related information about your company from commercial data providers or publicly available sources—such as websites, directories, and search engine results—to verify, update, or correct the information in our records.
  • Regulatory and Law Enforcement Requests: In certain circumstances, law enforcement or tax authorities may provide TripWorks with additional Personal Data about you if you are involved in an investigation or regulatory matter.
  • Fraud Prevention and Compliance: Where permitted by applicable law, we may collect Personal Data from third-party sources for purposes such as fraud detection, risk management, and compliance with legal and regulatory obligations.

While you are not legally required to provide Personal Data to us, certain information is necessary if you wish to enter into a contract with us or use our Services. Additionally, when accessing our Website, the collection of certain technical data is inherent to the functioning of the Website and cannot be avoided.

Please do not supply the following to us:

Please do not provide us with any individual’s Personal Data except in compliance with the above representations and warranties or unless TripWorks explicitly asks you to do so.

Please do not provide us with any confidential, proprietary, secret or legally protected information which you are not explicitly requested by TripWorks to provide and which you are lawfully permitted to provide to TripWorks.

Please do not provide us with any false or misleading information.

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How does TripWorks use Your Personal Data?

TripWorks may use your Personal Data for the following purposes:

  • To Provide and Maintain Our Services and the Website: Including operating the Website and Services, troubleshooting, and monitoring usage to ensure functionality and performance.
  • To Fulfill a Contract: To carry out our contractual obligations, such as processing purchases, reservations, or the delivery of any other products or services you have requested or agreed to under a contract with us.
  • To Contact You: We may contact you by email, phone, SMS, or other electronic means (including push notifications via mobile applications) regarding:
    • Updates about your account or bookings
    • Service-related notifications, including maintenance and security updates
    • Customer service communications
  • To Provide You with Marketing and Informational Content We Believe You May Be Interested in Based Upon Your Preferences: We may send you updates, promotions, and information about our own services similar to those you’ve already used or inquired about, or those of our partners or third parties that we believe may be of interest to you, based on your preferences, unless you have opted out of receiving such communications. We do not share your personal information with third-party advertisers for their own direct marketing purposes without your consent.
  • To Manage Your Requests: To respond to and manage any requests, inquiries, or communications you send to us.
  • For Additional Business Purposes: Including data analysis, identifying usage trends, measuring the effectiveness of marketing campaigns, improving our products and services, and enhancing the overall user experience.
  • For Other Appropriate Purposes: We may also use the information we collect internally in our business for many business purposes, such as to: (i) provide aggregated or other data to third parties concerning the results of your reporting and monitoring on and through the Website, with or without other aggregated data; (ii) analyze trends and conduct research; (iii) improve our Website or Service; (iv) learn about users’ and customers’ needs; (v) contact users for research, informational, and marketing purposes, including customizing our Website or Service; (vi) track traffic patterns and Website usage; (vii) provide customer service and technical support; (viii) correlate information with other commercially available information to identify demographics, reporting and monitoring needs, trail conditions, user impact and any other service or information offered on or through the Website; (ix) address information security and/or privacy practices, network functioning, engineering, and troubleshooting issues; (x) investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws and legal process; (xi) comply with law, or based on our good faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud to reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights, property or safety of visitors to the Website, our partners or customers, or the public; and (xii) process or engage in a sale of all or part of our business/organization(s), or if we go through a reorganization or merger.

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We do not sell your Personal Data (except in connection with business transfers as set forth below). However, we may share your Personal Data in the following situations:

  • With Service Providers: We may engage third-party vendors, contractors, or agents to perform services on our behalf—such as payment processing, data analysis, hosting, or customer support. These Service Providers are only authorized to use Personal Data as necessary to perform their designated functions and are required to protect your Personal Data in accordance with this Privacy Policy.
  • In Connection with Business Transfers: Your Personal Data may be disclosed or transferred as part of any merger, acquisition, sale of company assets, financing, or similar corporate transaction. We will take appropriate steps to ensure data protection in such cases.
  • For Advertising Purposes: Unless you have opted out or where prohibited by law, we may share your Personal Data with marketing partners or advertising platforms to send you promotional content concerning our products or services based on your interactions with our Website or Services.
  • With Affiliates: We may share your Personal Data with affiliated entities (subsidiaries, joint ventures, or entities under common control), provided they are also bound by this Privacy Policy or equally protective terms.
  • With Business Partners: We may share your Personal Data with select business partners when necessary to offer specific products or services.
  • With Other Users: If you choose to share Personal Data in public areas of our Website or Services (such as reviews, comments, or profiles), that information may be publicly visible and accessible to others.
  • With Your Consent: We may disclose your Personal Data for any other purpose with your explicit consent.
  • With Law Enforcement or Government Authorities: We may disclose your Personal Data if required to do so by law, regulation, or legal process, including in response to lawful requests by public authorities.
  • As otherwise legally required: We may disclose your Personal Data in good faith where such disclosure is necessary to:
    • Comply with a legal obligation
    • Protect or defend the rights, property, or safety of TripWorks, our users, or the public
    • Prevent or investigate potential misconduct or violations of our policies
    • Protect against legal liability

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Text Messaging and Mobile Communications

By providing your mobile phone number to TripWorks, you consent to receive text messages (SMS or MMS) from us related to your account, bookings, customer support, or promotional offers. Message frequency may vary.

Message and data rates may apply depending on your mobile carrier plan. You may opt out of receiving text messages at any time by replying STOP to any message received from us. For assistance, reply HELP or contact us at privacy@tripworks.com or use This Form.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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What is the retention period for Personal Data?

We retain your Personal Data until such time as you request that we delete it, or when and to the extent required by applicable law.  We may also retain certain Usage Data (such as log files or analytics data) for internal analysis purposes. Such retention of Personal Data and Usage Data allows us to provide better Services, as well as to comply with legal and regulatory obligations, resolve disputes and enforce our agreements and policies. 

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Where is Personal Data Processed or Transferred?

Your Personal Data is primarily processed in the United States, where TripWorks is based. However, your Personal Data may be processed in other locations where the parties involved in data processing—such as service providers or partners—are located. This means your Personal Data may be transferred to, and stored on, servers located outside of your state, province, country, or other jurisdiction, where data protection laws may differ from those in your own region.

By submitting your Personal Data and using our Services, you consent to such transfers as described in this Privacy Policy.

TripWorks takes appropriate steps to ensure that your Personal Data is handled securely and in compliance with this Privacy Policy. We will not transfer your Personal Data to any organization or country unless adequate safeguards are in place, including measures to protect the security and confidentiality of your data.

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Is my Personal Data secure?

Your account is protected by a password to help maintain the privacy and security of your Personal Data. If you access your account through a third-party site or service, additional or alternative sign-in protections may apply based on that third party’s security practices.

You are responsible for safeguarding your account credentials and taking appropriate steps to prevent unauthorized access. This includes choosing a strong password, keeping it confidential, and signing out of your account after each session, especially when using shared or public devices.

While we take reasonable measures to protect your Personal Data, no method of transmission or storage is completely secure. Factors such as unauthorized access, hardware or software failures, or other unforeseen events may compromise the security of your Personal Data.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any website you visit through a link on our Website.

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Children's Privacy

We recognize the importance of children’s safety and privacy. The Website is not designed to attract children, and is not intended for use by any children under the age of 18. We do not request, or knowingly collect, any personally identifiable information from children under the age of 18.  If you are under age 18, you do not have permission to use this Website or our Services.

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What are your rights?

TripWorks operates in multiple jurisdictions, each of which may grant individuals different rights regarding their Personal Data. Depending on the applicable laws in your location, you may have the right to:

  • Request access to the Personal Data we hold about you;
  • Request that we correct, delete, block, or restrict the processing of your Personal Data, or object to specific types of processing;
  • Request that we provide your Personal Data in a commonly used electronic format or transfer it to another data controller (data portability); and
  • Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, you may submit a request by using This Form or contacting us by email at privacy@tripworks.com. You may also opt out of receiving targeted advertising from our data partners by visiting https://app.retention.com/optout.

We aim to respond to your request within thirty (30) days. If additional time is required, we will notify you of the delay and explain the reason in writing.

Please note that in some cases, we may be required to retain certain Personal Data for legal, regulatory, or contractual reasons, even after a deletion request has been submitted.

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Your Rights - FOR CALIFORNIA, COLORADO, CONNECTICUT, OREGON, NEVADA, TEXAS, UTAH, and VIRGINIA RESIDENTS ONLY

If you are a resident of California, Colorado, Connecticut, Oregon, Nevada, Texas, Utah or Virginia and to the extent such state law(s) is applicable to us, your state law may provide you with additional rights regarding our use of your Personal Data. To learn more about your privacy rights, visit:

Requests for Information – CALIFORNIA RESIDENTS

Under Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of Personal Data the business shares with third parties for those third parties' direct marketing purposes, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by using  This Form or contacting us by email at privacy@tripworks.com with "REQUEST FOR CALIFORNIA PRIVACY INFORMATION" in the subject line and explicitly makes such request. Be sure to provide in the request sufficient information to properly identify you and/or the members of your family to whom the request applies.

Do Not Track Disclosure – CALIFORNIA, COLORADO, CONNECTICUT, OREGON, NEVADA, TEXAS, UTAH, and VIRGINIA RESIDENTS

As required by Section 22575 of the California Business and Professions Code, the following disclosure is made to California residents and to residents of other states, including Colorado, Connecticut, Oregon, Nevada, Texas, Utah and Virginia: 

Our Website does not alter its behavior or change its services when it receives a “do-not-track” flag or signal from your operating system or browser. As described herein, we use cookies and other tools to collect information about you when you visit our Website to, among other things, better tailor the features, performance and support of our products, Services and Website. After you leave or close-out from the Website, we do not track your online activity on other apps or websites, but third parties (and their affiliates) may track your online activity to offer you advertisements. This tracking is anonymous and is not linked to your Personal Data.

Marketing – CALIFORNIA, COLORADO, CONNECTICUT, OREGON, NEVADA, TEXAS, UTAH, and VIRGINIA RESIDENTS

We collect various types of Personal Data about you during the course of your relationship with us. Under applicable law, if you are a resident of California, Colorado, Connecticut, Oregon, Nevada, Texas, Utah or Virginia, you may make a written request to us to disclose the categories or Personal Data of yours which we have shared with third parties, for the third parties’ direct marketing purposes during the prior year. In response to your written request, we are allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes. 

If you would like to exercise your rights under California, Colorado, Connecticut, Oregon, Nevada, Texas, Utah or Virginia law, please use This Form or send your written request to email or postal address below with the words “[INSERT APPLICABLE STATE NAME] OPT-OUT” in ALL CAPS in the subject line or clearly set forth elsewhere. Please include your postal address in your request. Within thirty (30) days of receiving your written request, we will provide you with a Third-Party Direct Marketing Opt-Out Form so you may request that your Personal Data not be disclosed to third parties for their direct marketing purposes.

E-mail Address:

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Privacy@tripworks.com

Attention: PRIVACY OFFICER

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Postal Address: 

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1 High Street Court, Morristown NJ 07960 

Attention: PRIVACY OFFICER

Phone:

908-633-7166

Consumer Rights Under the California Consumer Privacy Act of 2018 (the CCPA) and the California Privacy Rights Act of 2020 (the CPRA) AND for residents of COLORADO, CONNECTICUT, OREGON, NEVADA, TEXAS, UTAH, and VIRGINIA

To the extent the California Consumer Privacy Act or other state law is applicable, with certain exceptions and, including but not limited to in connection with data subject to federal regulation (i.e., the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach Bliley Act California (GLBA), the Fair Credit Reporting Act (FCRA), as applicable, the California Financial Information Privacy Act (CFIPA), the Federal Farm Credit Act of 1971, the Drivers’ Privacy Protection Act (DPPA), the Confidentiality of Medical Information Act (CMIA), certain laws concerning clinical trials data, the First Amendment and related law), contractual rights and obligations, and certain other exceptions based upon applicable state law, we provide California, Colorado, Connecticut, Oregon, Nevada, Texas, Utah or Virginia residents with the following rights with respect to our data collection and data processing of such residents’ Personal Data (excluding de-identified or aggregate data) which is collected in that resident’s state, processed in that resident’s state, or part of a transaction occurring in such state:

(1) The right to know whether your Personal Data was collected by us.  

In large part, the Personal Data we collect is set forth above in this Privacy Policy.

(2) The right to request the categories and specific pieces of Personal Data that we have collected about you in the past 12 months, the categories of sources for which that information is collected, the business purposes for collecting or selling/sharing the information, and the categories of third parties with whom the information is shared or sold. 

In large part, these categories and specific pieces of Personal Data that we have collected is set forth above in this Privacy Policy.

(3) The right to know what information we are collecting about you and the purposes for which it is being used.  

In large part, the type of information we collect and the purpose for which it is collected is set forth above in this Privacy Policy.

(4) The right to not allow us to sell or share any of your Personal Data.  

We do not sell or share your Personal Data with third parties for their purposes except with your express consent. 

(5) The right to limit our use of your sensitive Personal Data.  

We do not sell or share your Personal Data with third parties for their purposes except with your express consent. 

(6) The right to have your Personal Data deleted, subject to certain exceptions.

These exceptions may include:

Complete the transaction for which we collected the Personal Data, provide a good or Service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research achievement, if you previously provided informed consent.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

(7) The right to have your Personal Data corrected, subject to certain exceptions.

(8) The right to know the length of data retention.

Unless indicated otherwise elsewhere or required pursuant to any applicable law, we generally retain your Personal Data for up to ten (10) years.

(9) The right to not be discriminated against for exercising any of the above rights.  

We will not discriminate against you if you exercise any of the above rights.  However, as explained, some or all of our Services necessarily require us to process your Personal Data, and share your Personal Data with certain third parties in connection with providing the Services.  Therefore, and as explained above, exercise by you of certain of the above rights may impact our ability to provide the Services to you.

TO THE EXTENT APPLICABLE, AND TO EXERCISE ANY OF THE ABOVE RIGHTS, PLEASE CONTACT US BY USING This Form OR AT ANY OF THE BELOW AND INCLUDE THE WORDS “EXERCISE MY RIGHTS” IN ALL CAPS IN THE SUBJECT LINE, OR BE CLEAR BY PHONE THAT YOU WANT TO EXERCISE YOUR RIGHTS and CLEARLY LET US KNOW: (1) Your address and state of residency; and (2) the rights you seek to exercise.

E-mail Address:

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Privacy@tripworks.com

Attention: PRIVACY OFFICER

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Postal Address: 

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1 High Street Court, Morristown NJ 07960 

Attention: PRIVACY OFFICER

Phone:

908-633-7166

Your Choices About Information We Collect

  • If you do not consent to the way in which we may use your Personal Data, please do not submit any Personal Data to us. Please note that if you do not provide us with certain Personal Data the Company may be unable to provide you with its Services, or those Services may not be as good as they otherwise could be.
  • If you do not wish to receive other marketing materials from us and/or if you do not want us to share your Personal Data with other entities as stated in this Privacy Policy, please provide us with your exact name and address and advise us that you wish to opt-out for any information sharing or receiving information from us or both as the case may be.  Please note that de-identified and aggregate data including your Personal Data may still be shared, but it will not be identified or identifiable to you. Please use  This Form or direct your opt-out request to the following contacts:

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1 High Street Court, Morristown NJ 07960

Attention: PRIVACY OFFICER (Privacy@tripworks.com)

       

            With a copy (including the words “TripWorks - Privacy” in the subject line) to:

OlenderFeldman LLP

422 Morris Avenue

Summit, NJ 07901 (United States)

Attention: Michael J. Feldman, Esq.

(mfeldman@olenderfeldman.com)

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You may opt out of our various communications as follows:

E-mail Communications: (1) click the unsubscribe link located in our emails, or (2) by emailing us at privacy@tripworks.com with Unsubscribe request in the subject line, (3) by calling us at 908-633-7166 and clearly setting forth your request, or (4) using  This Form.

Third-Party Sharing: (1) e-mail us at privacy@tripworks.com with the words “THIRD-PARTY E-MAIL REMOVAL” in the subject line, or (2) by calling us 908-633-7166 and clearly setting forth your request, or (3) using  This Form.

  • Note that removal from third-party lists may take up to 12 months to be effective.

SMS/MMS Mobile Messaging Marketing Program:

We respect your privacy. We will only use information you provide through the program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, we may refuse you access to the Program and pursue any appropriate legal remedies.

We may share your mobile phone number with our service providers to help us with the above activities, but not for their own marketing. We do not guarantee availability or performance of this text/SMS service, including liability for transmission delays or message failures.

Please note that even once we comply with any of your requests as set forth above, de-identified and aggregate data including your Personal Data may still be shared, but it will not be identified or identifiable to you.

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Additional Privacy Information for EU/UK Residents

International Transfers Of Your Personal Data - For EU/EEA/UK Data Subjects Only

In this Section, we provide information about the circumstances in which your Personal Data may be transferred to countries outside the EEA (Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), the UK or Switzerland.

TripWorks, Inc., is a C Corporation with its principal place of business located at 1 High Street, Morristown, NJ 07960 (United States).  The European Commission has made an "adequacy decision" with respect to the data protection laws of the United States.  In the event the Company transfers any of your Personal Data to a third party in the United States or elsewhere outside of the EU/EEA/UK, such transfers will be protected by appropriate safeguards through the use of standard data protection clauses adopted or approved by the European Commission or the UK, a copy of which can be obtained from https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en. 

By providing your Personal Data to the Company, you are agreeing to the transfer and processing of your Personal Data to and in the United States in accordance with this Privacy Policy.  

By using our Website or Services, you are agreeing to the transfer and processing of your Personal Data to and in the United States in accordance with this Privacy Policy.

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Your Rights - EU/EEA/UK Data Subjects Only

In this Section, we have summarized the rights that EU/EEA/UK data subjects have under applicable data protection law, including the GDPR. Some of the rights are complex, and not all of the details have been included in our summaries.  Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

  • The right to access;
  • The right to rectification;
  • The right to erasure;
  • The right to restrict processing;
  • The right to object to processing;
  • The right to data portability;
  • The right to complain to a supervisory authority; and
  • The right to withdraw consent under certain circumstances.

You have the right to confirmation as to whether or not we process your Personal Data and, where we do, access to the Personal Data, together with certain additional information.  That additional information includes details of the purposes of the processing, the categories of Personal Data concerned and the recipients of the Personal Data.  Providing the rights and freedoms of others are not affected, we will supply to you a copy of your Personal Data.  The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.  

You have the right to have any inaccurate Personal Data about you rectified and, taking into account the purposes of the processing, to have any incomplete Personal Data about you completed.

In some circumstances you have the right to the erasure of your Personal Data without undue delay.  Those circumstances include: the Personal Data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing where no other legitimate basis for retention exists; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the Personal Data have been unlawfully processed.  However, there are exclusions of the right to erasure.  The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation (including contractual obligations); or for the establishment, exercise or defense of legal claims.

In some circumstances you may have the right to restrict the processing of your Personal Data.  Those circumstances are: you contest the accuracy of the Personal Data; processing is unlawful but you oppose erasure; we no longer need the Personal Data for the purposes of our processing, but you require Personal Data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your Personal Data.  However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your Personal Data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party.  If you make such an objection, we will cease to process the Personal Data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

You have the right to object to our processing of your Personal Data for direct marketing purposes (including profiling for direct marketing purposes).  If you make such an objection, we will cease to process your Personal Data for this purpose.

You have the right to object to our processing of your Personal Data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

If you consider that our processing of your Personal Data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU/EEA member state of your habitual residence (or the UK, as applicable), your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your Personal Data is consent, you have the right to withdraw that consent at any time.  Withdrawal will not affect the lawfulness of processing before the withdrawal.

If you do not wish to receive emails about special offers and other promotions from us, click the unsubscribe link located in our emails.  

If you do not wish to receive other marketing materials from us and/or if you do not want us to share your Personal Data with other entities as stated in this Privacy Policy, please provide us with your exact name and address and advise us that you wish to opt-out for information sharing or receiving information from us or both as the case may be.  Please note that de-identified and aggregate data including your Personal Data may still be shared, but it will not be identified or identifiable to you. Please direct your opt-out request, or your request to exercise any of your rights in relation to your Personal Data by written notice to us using  This Form or at the below contact information with the words “TRIPWORKS – GDPR” in the heading:

1 High Street Court, Morristown NJ 07960

Attention: PRIVACY OFFICER (Privacy@tripworks.com)

With a copy (including the words “TRIPWORKS - GDPR” in the subject line) to:

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OlenderFeldman LLP

422 Morris Avenue

Summit, NJ 07901 (United States)

Attention: Michael J. Feldman, Esq. 

(mfeldman@olenderfeldman.com)

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Additional Privacy Information Privacy for Other Jurisdictions

TripWorks is committed to complying with all applicable data protection and privacy laws in the jurisdictions where we operate and offer our Website or  Services. We aim to be transparent about our data processing practices, as outlined throughout this Privacy Policy.

If you have questions about your rights under any applicable privacy or data protection laws, or if you need further information about how we handle Personal Data, please contact us at privacy@tripworks.com use This Form.

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Cookies

Tracking Technologies and Cookies

TripWorks uses cookies and similar tracking technologies to monitor activity on our Website or Services and to store certain information that helps us improve performance, functionality, and user experience. These technologies include cookies, web beacons, tags, and scripts.

  • Cookies (Browser Cookies). A cookie is a small data file stored on your device. You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, disabling cookies may limit your ability to use certain parts of our Website or Services. Unless your browser settings are configured to reject cookies, our Website or Services may use cookies.
  • Web Beacons. Certain sections of our Website or Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookie Types We Use

Cookies can be classified as either “Session” Cookies (deleted once you close your browser) or “Persistent” Cookies (remain on your device until deleted or expired). 

We use both for the following purposes:

Necessary / Essential Cookies

  • Type: Session Cookies
  • Administered by: TripWorks
  • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the Services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Administered by: TripWorks
  • Purpose: These cookies track whether you have accepted our cookie usage, so you are not repeatedly prompted.

Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: TripWorks
  • Purpose: These cookies remember your preferences (such as login credentials or language) to enhance your experience and eliminate the need to re-enter preferences during future visits.

Do Not Track (DNT) Preferences

Some web browsers offer a “Do Not Track” (DNT) feature that signals your preference to avoid tracking across websites. While we strive to honor DNT signals, due to varying standards and technological limitations, we cannot guarantee full support at all times. As a result, we may continue to collect data about your online activity while using our Website or Services and afterward.

Interest-Based Advertising

We may participate in interest-based advertising and allow third-party advertising partners (such as Google) to use cookies and similar technologies to deliver personalized ads based on your browsing behavior.

  • To opt out of interest-based advertising, visit the Digital Advertising Alliance or the Network Advertising Initiative.
  • Google uses the DART cookie to serve ads based on users’ browsing history across websites. You can opt out of the DART cookie by visiting Google’s ad settings or reviewing the Google Ad and Content Network Privacy Policy.

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Changes to this Privacy Policy

We may update or amend this Privacy Policy from time to time. Any changes will apply to the Personal Data we process from the date the revised Privacy Policy is posted or becomes effective.

If we make material changes to how we process your Personal Data, we will notify you by updating the policy on our Website and, where appropriate, by sending you a notification via email or through the Services.

Your continued use of the Website or Services after any changes have been posted constitutes your acceptance of the updated Privacy Policy.

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Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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