Can automated messaging be set up for things other than confirmation emails?

Automated messages can be set up for both emails and text messages. These are some of the most popular automations used by our clients:

• Confirmation emails. These are emails that send a confirmation message and virtual receipt to the customer who booked the trip.
• Tour/activity reminders. Usually sent in advance of the tour or activity, advising the guest of equipment to bring, location, etc.
• Abandoned cart emails. Abandoned cart workflows are designed to bring e-commerce shoppers back to your site, encouraging them to complete their booking.
• Request for review emails. By default, customers will receive emails 24 hours, 48 hours, and 72 hours following an experience, each of which asks them to leave your business a review.