Ticket Types
About This Course
Transcript
Ticket types are the options your guests choose at checkout, and TripWorks makes them easy to set up right the first time — name them, decide how many can book at once, and control exactly what a guest sees, all from one screen.
The short version: build a card for each real option — Adult, Child, a group rate, whatever fits your activity — reorder them, mark one as the default, and then decide the checkout behavior that shapes how guests actually pick and pay.
What you'll learn
- How to build and reorder ticket type cards.
- How "Requires another ticket" keeps a Child ticket from being bought without an Adult.
- How to set up a ticket type that covers a whole group instead of one person.
- How a rental or tour activity uses ticket types differently than a person-based one.
- How to configure checkout behavior with a live preview.
Prerequisites
You'll need an existing activity with at least one ticket type already on it — this lesson builds on top of what's there.
Setting it up
- Build and reorder ticket type cards. Every ticket type is a real card — drag to reorder them, and that's the order shoppers see. Give each one a name and a description, decide if it's bookable online, and mark one as the default a guest sees pre-selected at checkout. Open "More" on any card to require another ticket be bought alongside it — this is what stops a ticket type from being bought alone when it shouldn't be. A Child ticket, for example, can require an Adult ticket in the same booking, so a child can't end up booked onto your activity unsupervised.
- Set up a group ticket type. Not every ticket type is priced per person. Switch "Each ticket is" from "One guest" to "A group," and you can charge for a whole party at once — an exact size, like a 6-person boat charter, or a range, like 2 to 4 guests for a shared golf cart.
- Use duration or equipment variants instead of person categories. Not every ticket type is even a person category at all. Take a kayak rental activity — its real ticket types are Kayak Tandem, Kayak Single, a 3-Hour Rental, a 4-Hour Rental, a Full Day Rental. These are priced per kayak, not per person, and a guest picks exactly one.
- Configure checkout behavior — multiple vs. single type. Can guests combine more than one type in a booking? Turn that on for people-based types like Adult and Child that naturally combine. Turn it off when types are really variants of one thing — like that kayak rental's 3-Hour versus 4-Hour versus Full Day options — where a guest should only pick one. Watch the live preview restructure itself the instant you toggle it.
- Configure checkout behavior — the quantity stepper. Should guests see a quantity stepper for each ticket type? This preview is genuinely functional — clicking the plus button updates the count and the total ticket count at the bottom in the same interaction. Turn quantity off, and each ticket type becomes a single tap-to-select row instead — better for a rental or duration variant than a per-person headcount.
Good habits worth knowing
"Requires another ticket" is a nice feature worth knowing about — one checkbox, real protection built right into checkout. And matching your quantity-stepper choice to what you're actually selling makes the whole thing feel native: people-based types usually want it on, duration and rental-style types usually want it off.
Expected final result
With ticket types built, reordered, and checkout behavior configured against a real live preview, your guests see exactly the options you intended — whether you're selling by person, by group, or by duration — no surprises at checkout, and no guessing on your end either.
FAQ
What does "Requires another ticket" do?
It stops a ticket type from being bought alone when it shouldn't be. A Child ticket, for example, can require an Adult ticket in the same booking, so a child can't end up booked onto your activity unsupervised.
What's the difference between a group and an individual ticket type?
An individual ticket type ("One guest") is priced per person. A group ticket type ("A group") covers a whole party at once, either an exact size or a range you set.
Do ticket types have to be person categories like Adult and Child?
No. A rental or tour activity often sells duration or equipment variants instead — a 3-Hour Rental, a 4-Hour Rental, a Full Day Rental — priced per unit, not per person.
What's the difference between multiple types and single type checkout?
"Multiple types" lets guests combine more than one ticket type in a booking (like 2 Adult + 1 Child). "Single type only" limits a guest to exactly one type per booking — the better fit when types are really variants of one thing, like different rental durations.
Does the quantity stepper preview actually work?
Yes — it's a real, functional preview. Clicking the +/- buttons updates both the row count and the total ticket count shown at the bottom in real time.
Transcript
Ticket types are the options your guests choose at checkout, and TripWorks makes them easy to set up right the first time — name them, decide how many can book at once, and control exactly what a guest sees, all from one screen.
Here's the short version: build a card for each real option — Adult, Child, a group rate, whatever fits your activity — reorder them, mark one as the default, and then decide the checkout behavior that shapes how guests actually pick and pay.
By the end of this lesson, you'll know how to build and reorder ticket type cards, set up a ticket type that covers a whole group instead of one person, see how a rental or tour activity uses ticket types differently than a person-based one, and configure checkout behavior with a live preview so you can see exactly what a guest sees before you ever publish.
You'll need an existing activity with at least one ticket type already on it — we'll build on top of what's there.
Every ticket type is a real card — drag to reorder them, and that's the order shoppers see. Give each one a name and a description, decide if it's bookable online, and mark one as the default a guest sees pre-selected at checkout. Open "More" on any card and you can require another ticket be bought alongside it — this is what stops a ticket type from being bought alone when it shouldn't be. A Child ticket, for example, can require an Adult ticket in the same booking, so a child can't end up booked onto your activity unsupervised.
Not every ticket type is priced per person. Switch "Each ticket is" from "One guest" to "A group," and you can charge for a whole party at once — an exact size, like a 6-person boat charter, or a range, like 2 to 4 guests for a shared golf cart.
And not every ticket type is even a person category at all. Take a kayak rental activity — its real ticket types are Kayak Tandem, Kayak Single, a 3-Hour Rental, a 4-Hour Rental, a Full Day Rental. These are priced per kayak, not per person, and a guest picks exactly one. Duration and equipment variants like this are a common, genuinely useful pattern — not every activity sells by headcount.
Checkout behavior decides how guests actually pick these types. The first question: can they combine more than one type in a single booking? Turn that on for people-based types like Adult and Child that naturally combine. Turn it off when types are really variants of one thing — like that kayak rental's 3-Hour versus 4-Hour versus Full Day options — where a guest should only ever pick one. Watch the live preview restructure itself the instant you toggle it.
The second question is whether guests see a quantity stepper. This preview isn't just a picture — watch what happens when I actually click the plus button: the count goes up, and the total ticket count at the bottom of the preview updates right along with it. Turn quantity off, and each ticket type becomes a single tap-to-select row instead — better for a rental or duration variant than a per-person headcount.
Matching your quantity-stepper choice to what you're actually selling makes the whole checkout feel native — people-based types usually want it on, duration and rental-style types usually want it off.
With ticket types built, reordered, and checkout behavior configured against a real live preview, your guests see exactly the options you intended — whether you're selling by person, by group, or by duration — no surprises at checkout, and no guessing on your end either.
Open one of your own activities and work through its Ticket Types tab end to end — or book a demo if you want a walkthrough on your own account.
Related lessons
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Try it yourself
Open one of your own activities and work through its Ticket Types tab end to end — or book a demo if you want a walkthrough on your own account.